Information Collection and Use
Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.
Our web server automatically recognizes the visitor's domain name (not the email address) and records the visitor's browser and platform type (e.g., Netscape browser on a Microsoft platform).
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us.
When you make a purchase on our site, you will have the option to create an account. At your option, by creating an account, the system can remember your personal and purchase information to ensure that the checkout process on future purchases is fast, easy and secure.
We request information from you on our order form when making a purchase. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.
- Record the visitor's session information (such as the visitor's shopping selections when ordering),
- Record user-specific information on the pages the visitor selects for viewing,
The Da Vinci Diamonds database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and #of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.
We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connection with any bankruptcy or similar proceedings) relating to davincidiamonds.com.
Newsletters and Special Offers
We may use your email address to share information about our products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If we do send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future.
If a user wishes to subscribe to our newsletter, we ask for contact information. We provide a way to opt-out of these communications at any time.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
From time to time, our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and email address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about an item, we ask them for the friend's name and email address. Davincidiamonds.com will automatically send the friend a one-time email inviting them to visit the site. We do store the friend's email and they have an option to opt-out in the communication.
Our customers can use the special request page to inquire about products that they cannot find on the website, such special orders. Personal information is gathered during this process.
Our customers can use the trade/sell page to inquire about products they want to sell to us. Personal information is gathered during this process.
We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. All other data transfer is conducted through a secure phone line.
Davincidiamonds.com takes precautions to protect our users' information. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done through the “My Account” feature or sending us an Online Inquiry.
Changes to This Policy